Last updated: 5 July 2026
Welcome to Fusis Health & Oils.
These Terms & Conditions explain the rules for using our website, buying products from us, using our digital tools and guides, and taking part in our affiliate programme.
Please read these Terms carefully before using our website or placing an order. By using fusis.co.uk, placing an order, creating an account, using our affirmation generator, accessing our ritual guides, or joining our affiliate programme, you agree to these Terms.
If you do not agree to these Terms, please do not use our website.
1. About us
This website is operated by Fusis Health & Oils.
Website: https://fusis.co.uk
Email: sales@fusis.co.uk
Fusis Health & Oils is a UK wellness brand offering essential oils, aromatherapy products, ritual guides, wellbeing resources, digital tools and related content.
In these Terms, “Fusis”, “Fusis Health & Oils”, “we”, “us” and “our” refer to Fusis Health & Oils. “You” and “your” refer to the customer, visitor, user, affiliate or person using our website.
2. Use of our website
You agree to use our website lawfully, responsibly and in a way that does not damage, interrupt, misuse or interfere with the website, our systems, our customers, or our brand.
You must not:
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Use the website for unlawful, fraudulent or harmful purposes
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Attempt to hack, disrupt, overload, scrape or interfere with the website
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Upload or send viruses, malware or harmful code
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Misuse our contact forms, checkout, reviews, accounts or affiliate tools
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Copy, reproduce or exploit our content without permission
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Use our website or content to make misleading, medical, unlawful or unauthorised claims
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Pretend to be Fusis Health & Oils or act on our behalf without written permission
We may restrict, suspend or terminate access to the website if we believe it is being misused.
3. Products and services covered by these Terms
These Terms apply to:
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Essential oils
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Aromatherapy products
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Wellness products
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Physical products sold through fusis.co.uk
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Product information pages
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Ritual guides
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Digital downloads or digital resources
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The affirmation generator
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Blog posts, guides and educational content
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Affiliate programme participation
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Customer accounts
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Promotional codes, offers and discounts
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Any other services or features made available through fusis.co.uk
Some products, services, tools or promotions may have additional terms. If additional terms apply, they will be shown on the relevant page or explained before purchase or participation.
4. Essential oils and product safety
Essential oils are highly concentrated plant-derived products and must be used responsibly.
Our products are supplied for general aromatherapy, fragrance, ritual, relaxation, atmosphere and wellbeing use. They are not sold as medicines and are not intended to diagnose, treat, cure or prevent any disease, illness, medical condition, physical condition or mental health condition.
You are responsible for using essential oils safely and following any product instructions, safety guidance and dilution advice provided.
General essential oil safety guidance includes:
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Do not ingest essential oils unless advised by a suitably qualified professional
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Do not apply undiluted essential oils directly to the skin unless the product instructions clearly say it is safe to do so
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Always dilute essential oils properly with a suitable carrier oil before topical use
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Carry out a patch test before using a new oil or blend on the skin
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Avoid contact with eyes, inner ears, mucous membranes and broken skin
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Keep essential oils away from children and pets
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Store oils securely, upright and away from heat, flame, direct sunlight and moisture
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Some oils may be flammable
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Some oils may increase skin sensitivity to sunlight
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Some oils may not be suitable during pregnancy, breastfeeding, for children, for people with allergies, for people taking medication, or for people with certain medical conditions
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Seek advice from a qualified healthcare professional if you are unsure whether a product is suitable for you
Information on fusis.co.uk is for general product and wellbeing information only. It is not medical advice, diagnosis, treatment advice, safety advice for every individual circumstance, or a substitute for advice from a qualified healthcare professional.
If you experience irritation, sensitivity, discomfort or an adverse reaction, stop using the product immediately and seek appropriate medical advice if needed.
5. No medical advice
Nothing on our website, product pages, packaging, guides, blog posts, affirmation generator, ritual guide, social media, emails or customer support should be treated as medical advice.
We do not claim that our products, tools or content can:
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Treat infections
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Reduce inflammation
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Cure disease
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Prevent illness
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Diagnose conditions
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Replace medication
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Replace professional healthcare
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Treat anxiety, depression or other mental health conditions
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Guarantee emotional, physical, spiritual or financial outcomes
Any references to relaxation, calm, mindfulness, ritual, atmosphere, intention, grounding, balance, energy, mood or wellbeing are general lifestyle and wellbeing references only.
If you have a medical condition, are pregnant, are breastfeeding, are taking medication, have allergies, have sensitive skin, have respiratory issues, have epilepsy, have a mental health condition, or are unsure whether a product is suitable for you, please seek advice from a qualified healthcare professional before use.
6. Product descriptions and natural variation
We aim to describe our products accurately and clearly. However, natural products can vary from batch to batch.
Essential oils may vary slightly in:
Images on the website are for illustration and presentation purposes. Packaging, labels, bottle appearance or product presentation may vary slightly from images shown.
We make reasonable efforts to keep product descriptions, prices, stock status, ingredients, safety information and documents up to date. However, errors may occasionally occur. We reserve the right to correct errors, update information, withdraw products, change product details or cancel an order where necessary.
7. Product availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you to offer:
We are not responsible for losses caused by products being out of stock, discontinued or delayed by suppliers.
8. Orders
When you place an order through fusis.co.uk, you are making an offer to buy the products in your basket.
Your order is only accepted when we confirm acceptance, process the order, or dispatch the products.
We reserve the right to refuse, cancel or limit an order if:
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The product is unavailable
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There is an error in price, description or stock status
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Payment is not authorised
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Fraud or misuse is suspected
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Delivery information is incomplete or incorrect
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We are unable to deliver to the address provided
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The order appears to be placed for resale without permission
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The order breaches these Terms
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled item or order.
9. Prices and payment
Prices are shown in pounds sterling unless stated otherwise.
Prices may change at any time, but changes will not affect orders already accepted unless there has been an obvious error.
Payment must be made at checkout using the payment methods available on the website.
Payments are processed securely by our payment provider. We do not store your full card details on our website.
You are responsible for ensuring your payment information is accurate and that you are authorised to use the payment method provided.
10. Discount codes and promotions
From time to time, we may offer discount codes, offers, bundles, free gifts or promotions.
Promotions are subject to availability and may be changed, suspended or withdrawn at any time.
Unless stated otherwise:
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Discount codes cannot be exchanged for cash
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Discount codes cannot be used after expiry
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Only one discount code may be used per order
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Discount codes may exclude certain products or categories
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Discount codes may require a minimum spend
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Discount codes must not be sold, transferred or misused
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We may cancel orders where a discount code has been used incorrectly or fraudulently
11. Delivery
We will deliver to the address provided at checkout.
You are responsible for ensuring your delivery details are complete and accurate. We are not responsible for failed or delayed delivery caused by incorrect or incomplete information provided by you.
Delivery times are estimates only. We are not responsible for delays caused by postal services, couriers, customs, weather, strikes, supply issues, events outside our control, or other circumstances beyond our reasonable control.
Risk in the products passes to you when the products are delivered to the delivery address you provided.
Ownership of the products passes to you when we have received full payment.
12. Damaged, faulty or incorrect items
Please check your order as soon as it arrives.
If your item arrives damaged, faulty, leaking, incorrect or incomplete, please contact us as soon as possible at:
sales@fusis.co.uk
Please include:
We may offer a replacement, refund, partial refund or other suitable remedy depending on the issue and your legal rights.
Nothing in these Terms affects your statutory rights.
13. Returns and cancellation rights for physical products
If you are a UK consumer buying online, you may have the right to cancel your order within 14 days of receiving your goods, without giving a reason.
To cancel, you must contact us clearly stating that you wish to cancel your order.
You can contact us at:
sales@fusis.co.uk
After cancelling, you must return the goods to us without undue delay and no later than 14 days after telling us you wish to cancel.
Products must be returned unused, unopened, in their original packaging and in a resalable condition where possible.
You are responsible for return postage costs unless the item is faulty, damaged, incorrect, or we have agreed otherwise.
We may reduce your refund if the value of the goods has been reduced by unnecessary handling.
Refunds will normally be made using the original payment method.
14. Returns exclusions for hygiene and safety reasons
Some products cannot be returned once opened, unsealed or used for hygiene, health protection or safety reasons.
This may include:
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Essential oils
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Aromatherapy oils
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Blends
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Roll-ons
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Topical products
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Personal care products
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Products with broken seals
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Products that have been opened, used, altered or contaminated
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Products not suitable for resale due to hygiene or safety concerns
This does not affect your rights if a product is faulty, damaged or incorrectly supplied.
15. Digital content, downloads and online tools
We may offer digital content, including ritual guides, downloadable resources, affirmation content, email resources, digital guides, online tools and similar content.
Digital content is supplied for personal use only unless we clearly state otherwise.
You must not:
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Copy, sell, share, resell, distribute or upload our digital content
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Use our digital guides as your own product
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Remove Fusis branding or copyright notices
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Use our digital content for commercial workshops, courses, memberships, downloads or client services without written permission
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Reproduce large sections of our content publicly without permission
Where digital content is made available instantly, you may be asked to agree that access begins immediately and acknowledge that you may lose your 14-day cancellation right once the digital content is accessed, downloaded or delivered.
If this consent and acknowledgement is not collected where required, your legal cancellation rights may still apply.
16. Ritual guides
Our ritual guides are designed for personal reflection, atmosphere, mindfulness, intention-setting, journaling, self-care and wellbeing routines.
Ritual guides are not medical, psychological, religious, spiritual, legal, financial or professional advice.
We do not guarantee any specific result from using a ritual guide.
You are responsible for choosing whether a ritual, practice, product or suggestion is suitable for you.
When using ritual guides with essential oils, candles, incense, hot water, diffusers, baths or any other physical items, you must use caution and follow all relevant safety instructions.
You should never leave flames, burners, diffusers or heated products unattended.
You should avoid using essential oils in ways that are unsafe, unsuitable for your circumstances, or contrary to product instructions.
17. Affirmation generator
The affirmation generator is a digital wellbeing tool designed to create affirmation-style text for reflection, mindset, journaling, intention-setting and personal development.
The affirmation generator is not a medical device, therapy tool, counselling service, crisis service, mental health service, spiritual authority, diagnostic tool or professional advice service.
Generated affirmations are for general personal reflection only.
We do not guarantee that affirmations will:
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Improve mental health
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Treat anxiety, depression or trauma
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Produce a specific outcome
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Manifest a specific event
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Replace therapy, counselling or healthcare
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Be accurate, suitable or appropriate for every individual
You are responsible for how you use, interpret and act on any affirmation generated.
Do not rely on the affirmation generator for urgent, medical, mental health, legal, financial, safety or crisis decisions.
If you are experiencing distress, a mental health crisis, thoughts of self-harm, or feel unsafe, please seek immediate support from emergency services, a crisis helpline, or a qualified healthcare professional.
18. User inputs into digital tools
If you type information into our affirmation generator, contact forms, quizzes, guides, comments or other interactive features, you are responsible for ensuring that your input is lawful, appropriate and does not include unnecessary sensitive information.
You must not submit content that is:
We may remove, restrict or refuse content that breaches these Terms.
Please do not submit confidential medical information, private health details, financial details, passwords, or information belonging to someone else unless you have permission and it is genuinely necessary.
19. Affiliate programme
Fusis Health & Oils may operate an affiliate programme that allows approved affiliates to promote our products in exchange for commission on eligible sales.
Participation in the affiliate programme is subject to approval. We may accept, refuse, suspend or terminate affiliate accounts at our discretion.
By joining or applying to join the affiliate programme, you agree to follow these Terms and any affiliate dashboard rules, commission terms, brand guidelines or additional instructions we provide.
20. Affiliate eligibility
To join the affiliate programme, you must:
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Be at least 18 years old
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Provide accurate account and payment information
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Have lawful authority to promote products online
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Comply with UK advertising rules and any relevant local laws
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Promote Fusis Health & Oils honestly and responsibly
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Avoid misleading, exaggerated, medical or unauthorised claims
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Clearly disclose affiliate links, affiliate codes, gifted products or paid relationships
We may reject or remove affiliates whose websites, social accounts, content or conduct are unsuitable for our brand.
This may include content involving hate, harassment, illegal activity, adult content, misleading health claims, spam, fake reviews, copied content, or any activity we consider damaging to Fusis Health & Oils.
21. Affiliate disclosures
Affiliates must clearly disclose when they may earn commission from a link, code, recommendation, review or post.
Disclosures must be obvious, upfront and easy for consumers to understand.
Acceptable disclosure wording may include:
Disclosures should not be hidden in hashtags, buried at the bottom of a caption, placed only on a separate page, or written in vague wording that customers may not understand.
Affiliates are responsible for ensuring their content is compliant with advertising rules, platform rules and consumer protection requirements.
22. Affiliate marketing rules
Affiliates must not:
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Make medical claims about our products
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Claim our products treat, cure, diagnose or prevent disease
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Claim our products treat infections, inflammation, anxiety, depression, pain or medical conditions
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Misrepresent essential oils as medicines
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Make claims we do not make on fusis.co.uk
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Use false urgency, fake discounts, fake reviews or misleading testimonials
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Bid on Fusis brand terms in paid ads without written permission
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Register domains, social handles or pages that imitate Fusis
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Send spam emails or unsolicited messages
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Use misleading redirects, cookie stuffing or forced clicks
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Use our content, logo, images or product documents in a misleading way
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Present themselves as employees, agents or official representatives of Fusis
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Promote products on unsuitable, illegal or harmful platforms
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Place affiliate links on coupon sites, cashback sites or paid advertising campaigns without written permission
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Purchase through their own affiliate links unless we have given written permission
Affiliates must remove or correct any content if we ask them to do so.
23. Affiliate commission
Commission rates, qualifying products, cookie periods, payout methods, payout thresholds and payment dates may be shown in the affiliate dashboard or separate affiliate information.
Commission is only payable on valid, tracked, eligible sales.
Commission may not be payable, or may be reversed, where:
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The order is cancelled
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The order is refunded
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The payment fails
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The order is fraudulent
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The order is returned
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The sale was generated through prohibited methods
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The affiliate breached these Terms
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Tracking failed due to browser settings, ad blockers, cookie restrictions or technical issues
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The sale cannot reasonably be attributed to the affiliate
We are not responsible for lost commission caused by incorrect affiliate links, broken tracking, incorrect account details, browser restrictions or failure to follow affiliate instructions.
Affiliates are responsible for any tax, reporting or legal obligations connected with their commission income.
24. Affiliate termination
We may suspend or terminate an affiliate account at any time if we believe the affiliate has breached these Terms, damaged our brand, misled customers, made unauthorised claims, generated fraudulent sales, or acted in a way we consider unsuitable.
If an affiliate account is terminated, unpaid commission may be withheld or cancelled where the commission was generated through breach, fraud, misuse or prohibited activity.
Affiliates must stop using affiliate links, codes, Fusis branding and promotional materials if their participation is ended.
25. Customer reviews, testimonials and user content
If you leave a review, testimonial, comment, image, tag, social media post or other user content relating to Fusis Health & Oils, you agree that:
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Your content is honest and based on your genuine experience
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You will not make false, misleading or medical claims
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You will not claim that our products treat, cure or prevent health conditions
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You will not submit offensive, unlawful or infringing content
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We may use, share or display your content for marketing, website or social media purposes, unless you ask us not to
We may edit, refuse or remove reviews or testimonials that breach these Terms, make medical claims, include private information, or are inappropriate.
26. Intellectual property
All content on fusis.co.uk belongs to Fusis Health & Oils or is used with permission.
This includes:
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Text
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Product descriptions
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Brand name
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Logos
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Images
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Graphics
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Ritual guides
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Affirmation content
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Product documents
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Digital downloads
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Website design
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Blog posts
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Videos
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Social media content
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Page layouts
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Icons
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Educational resources
You may use our website for personal shopping, personal learning and personal wellbeing purposes.
You must not copy, reproduce, sell, distribute, modify, scrape, publish, upload, imitate or commercially exploit our content without written permission.
27. Website content and accuracy
We aim to keep the information on our website accurate and up to date. However, website content is provided for general information only.
We do not guarantee that:
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The website will always be available
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The website will be error-free
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Product information will always be complete or current
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Digital tools will always produce suitable results
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Content will meet every individual need
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Website content will be free from technical issues
We may update, remove or change website content at any time.
28. Third-party links and services
Our website may contain links to third-party websites, platforms, payment providers, delivery services, social media platforms, embedded content or external resources.
We are not responsible for third-party websites, content, privacy practices, policies, security or services.
Using third-party websites is at your own risk and may be subject to their own terms and privacy policies.
29. Accounts and passwords
If you create an account on fusis.co.uk, you are responsible for keeping your login details secure.
You must not share your password or allow another person to use your account.
You are responsible for activity carried out through your account unless caused by our failure to take reasonable care.
Please contact us immediately if you believe your account has been accessed without permission.
We may suspend or close accounts that are misused or breach these Terms.
30. Privacy and personal data
We handle personal data in accordance with our Privacy Policy.
Please read our Privacy Policy for details of how we collect, use, store and protect your personal information.
31. Limitation of liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights.
Subject to this, we are not responsible for:
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Loss caused by misuse of products
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Failure to follow safety instructions
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Use of products against advice or warnings
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Allergic reactions or sensitivities where reasonable product information has been provided
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Loss caused by relying on general wellbeing content as medical advice
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Loss caused by unsafe use of essential oils, candles, diffusers, burners or ritual materials
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Business losses
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Loss of profit
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Loss of revenue
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Loss of opportunity
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Loss of goodwill
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Indirect or consequential loss
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Website downtime
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Third-party service failures
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Delivery delays outside our control
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Affiliate tracking issues outside our reasonable control
If you are a consumer, these Terms do not affect your statutory rights.
32. Events outside our control
We are not responsible for failure or delay caused by events outside our reasonable control.
This may include:
We will take reasonable steps to reduce the effect of such events where possible.
33. Changes to these Terms
We may update these Terms from time to time.
The latest version will be posted on this page with the updated date.
The Terms in force at the time you place an order will normally apply to that order.
Your continued use of the website after changes are posted means you accept the updated Terms.
34. If part of these Terms is invalid
If any part of these Terms is found to be invalid, unlawful or unenforceable, the remaining parts will continue to apply.
35. No waiver
If we do not enforce a right under these Terms, this does not mean we have waived that right.
We may still enforce it later.
36. Governing law
These Terms are governed by the laws of England and Wales.
If you are a consumer living in another part of the United Kingdom, you may also have rights under the laws of that part of the United Kingdom.
Any disputes will be dealt with by the courts of England and Wales, unless consumer law gives you the right to bring proceedings elsewhere.
37. Contact us
If you have any questions about these Terms, your order, product safety, returns, digital content, the affirmation generator, ritual guides or the affiliate programme, please contact us:
Fusis Health & Oils
Website: https://fusis.co.uk
Email: sales@fusis.co.uk
